Internet speed claims need more scrutiny, group says

Written By Unknown on Kamis, 24 Januari 2013 | 22.11

Canadian regulators are being pressed to force Internet companies to prove their service performs as good as they claim.

The Public Interest Advocacy Centre says Canadians have high expectations of advertised Internet speeds.

However, the Ottawa-based group says customers get little information from providers to judge actual speeds.

The group wants the CRTC to collect performance data on Internet speeds, and compared them with advertised claims.

It says 83 per cent of Canadians who were surveyed feel download speed is important when choosing a provider.

However, 75 per cent of Canadians don't know which Internet speed tier they have.


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